Resources
Search Blog
Tag Cloud
Latest Posts Acquisition Change Management Coaching Doing More With Less Federal Contracts Information Technology Inherently Governmental Functions IT Service Management Leadership Development Organizational Performance Program Management Risk Management Succession Planning
Subscribe
RSS FEED
 |
Executive Insights 
Information Technology
-
The Basics of Service Level Management SLRs and SLAs
Posted on 02/09/2012 at 08:00 am
In this article we will discuss service level requirements, service level agreements, how they work together and how they are used within the context of measuring contract performance. -
Metrics that matter
Posted on 08/15/2011 at 08:00 am
In today’s business and government environment, it is imperative for company or agency IT shops to measure their performance. To do so, however, is not straight forward and must be well thought out in order to achieve real value. Performance measurements must put results into business relevant terms and show value to the business/customer. Many IT organizations are good at detailing how the engine works, but not how well the car drives. -
Better Results Through Unified IT Governance
Posted on 07/08/2011 at 08:00 am
Historically, limitations in technology and the decentralized nature of many business functions have led some organizations to adopt fragmented or stove-piped IT services and governance models. Economic pressures coupled with the maturing potential of cloud computing is steering many to consolidate their IT services. Now, more than ever, it is both technically feasible and financially necessary for stakeholders to collaborate closely in the interests of effectively running and supporting their business’ IT through.... -
Big IT Problems? Try To Break It Down Into Bite Size Pieces
Posted on 05/09/2011 at 08:00 am
The overall task is daunting, but if broken down into bite size efforts with incremental improvements, the improvements can be enjoyed along the way and the budget can be managed. The key is to tackle these big bad problems one small step at a time and pull in the specialists when you need them. -
Seven Pitfalls of Supplier Management
Posted on 05/04/2011 at 08:00 am
While providing information technology services to an agency or a large organization, managers can quickly become overwhelmed with the myriad of details that they need to address on a daily basis. Read more about common pitfalls that IT managers are faced with every day.
